How can we help?
Email peter@dawnlabs.app. A real person reads every message and replies within two business days.
It helps to tell us which app you're using, your iPhone model, and what happened.
How do I get a refund?
Apple handles every purchase, so Apple handles refunds too. Go to reportaproblem.apple.com, sign in with your Apple Account, and pick the purchase you want refunded.
How do I cancel a subscription?
- Open the Settings app on your iPhone.
- Tap your name at the top.
- Tap Subscriptions.
- Tap the app, then tap Cancel Subscription.
You keep what you paid for until the end of the current period.
I bought the app before. How do I get it back?
Open the app, go to the upgrade screen, and tap Restore Purchases. Make sure you're signed in with the same Apple Account you used to buy it.
Why does the app want my microphone?
Some tools listen through the microphone to measure sound levels and check your speaker. The app measures sound as it happens. It doesn't record or save anything, and nothing leaves your phone. You can turn this off any time in Settings, Privacy & Security, Microphone.